Privacy Policy

This privacy policy explains how Moons London ("we", "us") collects and uses your personal data when you use this website or contact us, and the rights you have over it.

Who we are

Moons London is a business finance and vehicle funding broker based in Maidstone, Kent. We are the controller of the personal data described in this policy, which means we decide how it is used.

If you have any questions about this policy or your data, email admin@moonslondonltd.com or call 07712 684055.

The information we collect

• When you use our Contact Us form: your first and last name, email address, phone number and your message.
• When you use our Supplier Partner form: the same details, plus your company name, what your business supplies and whether you currently offer finance to your customers.
• When you ask for a finance quote, on this website or through it on a dealer's website: your name, company name, email address and phone number, the finance you are looking for (the vehicle, amount, deposit and term), the type of business, how long it has traded, its turnover range and whether a director owns a home in the UK.
• When you email or phone us: the details you choose to give us.
• If you ask us to arrange finance: the information needed to do that, such as details of your business, the vehicles or assets involved and any identity or financial information a lender asks for.
• When you visit this website: our hosting provider automatically records technical information, such as your IP address, browser type and the pages you request, so that the site can be delivered and kept secure.
• If you accept analytics cookies: Google Analytics records how you use the website, such as the pages you visit, how long you stay, how you found us, the type of device you use and your approximate location, and whether an enquiry form was sent (never what you wrote in it). We use this only to understand and improve the website. See our cookie policy.

How we use your information

• To reply to your enquiry and give you the information you have asked for. We do this to take steps you have asked for before any agreement, or because it is in our legitimate interests to answer business enquiries.
• To arrange the finance you ask us to arrange, including passing your details to lenders and finance providers. We do this to provide the service you have asked for.
• To run and protect our business and this website, and to keep proper records. We do this because it is in our legitimate interests.
• To understand how our website is used, so we can improve it. We only do this if you have agreed to analytics cookies, and you can change your mind at any time.
• To meet our legal and regulatory obligations.

We will only send you marketing if you have agreed to receive it, and you can ask us to stop at any time.

Who we share it with

• Lenders and finance providers, when you ask us to arrange finance. They will use your information under their own privacy notices and may carry out credit and identity checks.
• Companies that help us run this website and our business: Web3Forms, which delivers our website forms to us by email; Seonat, which manages our website and receives website enquiries on our behalf; Vercel, which hosts the website; and our email and IT providers. They may only use your information to provide their service to us.
• Google, when the map on our pages loads, and, if you accept analytics cookies, as the provider of Google Analytics and Google Tag Manager (see our cookie policy).
• Professional advisers, and regulators or other authorities where the law requires it.

We never sell your personal data.

Transfers outside the UK

Some of the companies we use process data outside the UK. Where they do, we make sure appropriate safeguards are in place, such as the data transfer agreements approved under UK law.

How long we keep it

We keep enquiry details for up to two years after we last hear from you, unless you become a client. We keep client records for six years after our relationship ends, to meet our legal and regulatory obligations. After that, your information is securely deleted.

Your rights

You have the right to ask for a copy of the personal data we hold about you, to have it corrected or deleted, to restrict or object to how we use it, to ask for it to be transferred to you or someone else, and to withdraw any consent you have given. To use any of these rights, email admin@moonslondonltd.com. We will reply within one month.

Complaints

If you are unhappy with how we have handled your data, please tell us first so we can put it right. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

Keeping your information safe

We take appropriate technical and organisational measures to protect your personal data, and this website is served over a secure, encrypted connection.

Children

Our services are for businesses and adults. We do not knowingly collect personal data from children.

Changes to this policy

We may update this policy from time to time, and the latest version will always be on this page. It was last updated on 1 October 2026.